Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this engaging episode, Natalie Garramone delves into the depths of ego, conflict avoidance, and the imperative need for de-escalation techniques. Kwame and Natalie highlight the role of empathy, self-restraint, and how conflict resolution can create a harmonious workplace culture. Natalie, an expert in workplace conflict resolution, provides insightful ways one can effectively navigate challenging conversations while maintaining good rapport. Listeners can expect deep insights, practical tips, and strategies to enhance their negotiation skills. You'll learn: • How to effectively separate points from identity whilst dealing with conflict situations • The necessity of conflict management systems within teams • The importance of self-awareness and self-negotiation in conflict resolution.  Connect with Natalie Follow Natalie on LinkedIn https://www.linkedin.com/in/nataliegarramone/ https://www.oneeighty.io/ Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1