Podknife - Tobias Buxhoidt of parcelLab - Regaining Control of the Customer Journey by Retail Is Your Business

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Tobias Buxhoidt of parcelLab - Regaining Control of the Customer Journey

Podcast |: Retail Is Your Business - retailtech and retail innovation
Publisher |: MouthMedia Network
Media Type |: audio
Podknife tags |: Business,; Interview,; Management & Marketing,; Technology
Categories Via RSS |: Business
Publication Date |: Feb 03, 2021
Episode Duration |: 00:45:24

The post-sales consumer experience is an area of the customer journey that's overlooked by many retailers. Tobias Buxhoidt, CEO and co-founder of parcelLab, has worked in logistics and warehouse operations for over 20 years and now helps over 500 retailers including Ikea, H&M, Puma, Farfetch, and Nespresso improve their post-sales operations and related consumer experience.

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