Consumer guru Jimmy Hughes guides listeners through their rights. One listener included payment protection when she bought event tickets, but was refused a refund when she contracted Covid and couldn’t attend. Another wanted tickets posted, but was told they’d need a smart phone to get in to their event. Christmas can be a difficult time for some people. Age NI tell us how their Check In & Chat programme is helping people reconnect and tackle loneliness. Community Foundations has a new scheme to match charitable giving in wills. We find out how it works.