Cafe Mars, a six-month old restaurant in Gowanus, Brooklyn, has made quite an impression on guests and awards-bestowers alike with its unique brand of hospitality, which extends to both staff and guests, erasing many of the invisible boundaries long associated with dining out. Everybody on staff is cross-trained for the kitchen, dining room, and bar; the team closes out their preshift meeting with a stretching exercise; and guests are received and cared for with a familiarity that resonates with a growing fan base. You can call this enlightened hospitality, or (as Andrew suggests in the interview) holistic hospitality. To our guests today--beverage director Madalyn Summers and chefs Paul D'Avino and Jorge Olarte--it's just hospitality, and they hope, fun, Whatever you call it, it won the restaurant a Michelin Guide New York award for Service this year. A conversation that any restaurant professional will take something valuable from.

Our thanks to Metro for their support. Visit their website today to learn more about how they can make your restaurant kitchen and office more efficient. 

Andrew’s NEW book The Dish: The Lives and Labor Behind One Plate of Food is now ON SALE! Read the book Publishers Weekly calls "masterful," and the Wall Street Journal says "takes the reader on an adventure."

Since 2019, Andrew Talks to Chefs has been a fully independent podcast and no longer affiliated with our former host network; please visit and bookmark our official website for all show updates, blog posts, personal and virtual appearances, and related news.

THINGS YOU SHOULD KNOW:

Andrew is a writer by trade. If you'd like to support him, there's no better way than by purchasing his most recent book, The Dish: The Lives and Labor Behind One Plate of Food (October 2023), about all the key people (in the restaurant, on farms, in delivery trucks, etc.) whose stories and work come together in a single restaurant dish.

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Thank you for listening—please don't hesitate to reach out with any feedback and/or suggestions!