Podknife - The story behind building Product Tours by Inside Intercom

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The story behind building Product Tours

Podcast |: Inside Intercom
Publisher |: Intercom
Media Type |: audio
Podknife tags |: Business,; Design,; Interview,; Management & Marketing,; Product Development,; Startups,; Technology
Categories Via RSS |: Business,; Technology
Publication Date |: May 16, 2019
Episode Duration |: 00:23:32

We recently launched Product Tours, a simple tool to help teams create great user onboarding experiences. But the story of how this product came about is anything but simple. In this episode, our Product Education lead Phil Byrne, Director of Product Management Brian Donohue and Senior Product Manager Patrick Andrews talk about issues they had to address to build a compelling product and validate product market fit.

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