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The principles of Human-centric design - Gunjan Allen on Engati CX

Podcast |: Engati CX
Publisher |: engati
Media Type |: audio
Podknife tags |: Artificial Intelligence,; Business,; Interview,; Technology
Categories Via RSS |: Technology
Publication Date |: Nov 08, 2020
Episode Duration |: 00:20:50

https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot + live chat platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.

Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content

Gunjan Allen, Manager - Customer Value (Voice of Customer Strategy and Culture Drivers) at Queensland Health, talks about principles of HCD and how understanding your customer is the key to all your problems.

Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

https://www.engati.com/glossary/customer-experience-transformation

https://www.engati.com/glossary/customer-satisfaction-survey

#GunjanAllen #EngatiCX #digital #consumerrealtionships #cx #HCD

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