What do you do when the project you were recruited for suddenly disappears? Now, you’re left without a role in an organization that doesn’t know what to do with you.

For our guest, that’s the reality he faced.

Jayaraj Puthanveedu, Global Head of Operational Resilience, Cyber Fraud and Third Party Tech Risk, is a technologist turned accidental risk manager. Despite losing the role he was hired for at his first job, he found an opportunity while doing research on the then-unknown world of IT security. Since then, he’s worked in a variety of fields including cybersecurity, business continuity and resilience, and operational risk management.

In this Leaders episode, Jay joins to discuss the importance of a multi-faceted approach to business resilience and how emotional intelligence and situational awareness helped him through the biggest challenge of his career.