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The Moderators Survival Guide: An interview with Donna Tedesco and Fiona Tranquada

Podcast |: UXpod - User Experience Podcast
Publisher |: Gerry Gaffney
Media Type |: audio
Podknife tags |: Design,; Interview,; Technology,; User Experience
Categories Via RSS |: Technology
Publication Date |: Jul 07, 2014
Episode Duration |: 00:39:20

Donna Tedesco and Fiona Tranquada, authors of "The Moderator's Survival Guide" talk to Gerry Gaffney about moderation. They discuss styles like Friendly Face, Down to Business, Inquisitive Mind and By-the-Book, the risks and pitfalls, Gerry's labcoat, and advice to moderators of all levels.

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