Are you slipping on keeping up with your clients and meeting important deadlines? For many lawyers, they use paralegals and legal assistants to help them practice law with superior organization and efficiency. In this Legal Toolkit, Jared Correia hosts Keith Shannon in a discussion about the importance of paralegals and legal assistants in the legal profession. They define both roles and the types of work they can and cannot do according to ABA guidelines for paralegal services. They also talk about the types of law office technology and training that lawyers should invest in for their paralegals to help maximize skills in needed tech and e-Discovery. Finishing up, they address how to hire qualified paralegals and avoid paralegal burnout.

Keith Shannon is an instructor in the paralegal technology training program at Central Piedmont Community College in North Carolina.

Special thanks to our sponsors Scorpion, Answer1, and TimeSolv.