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The AI BIAS - Dean Gratton on Engati CX

Podcast |: Engati CX
Publisher |: engati
Media Type |: audio
Podknife tags |: Artificial Intelligence,; Business,; Interview,; Technology
Categories Via RSS |: Technology
Publication Date |: May 27, 2020
Episode Duration |: 00:15:57

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/episode/6FRy6BPK1jIKADIOBWiCNg Blog link: https://blog.engati.com/ | Subscribe now.

Dean Anthony Gratton, Technology and Global Influencer talks on Engati CX. He mentions why he is not a big fan of conversational AI for Cx. According to him automated system is great but we’re not at that point, we tend to ramble, and tech doesn't understand that.

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