Another episode, another adventure in hospitality. This week's Dear Diary from Matt features a customer who is just a terrible person, who with added alcohol becomes just weird. Then Adam does some research to find out what things a terrible waiter does.  Are we guilty of any of them? As always thanks for listening, sharing and all that other good stuff, we'll catch you again next week. Feel free to get in touch with the usual means or leave a comment below... Twitter Facebook iTunes podskwod@gmail.com