As online shopping rates remain high due to the impacts of COVID-19, sustainability is more important to Australian consumers than ever before. I caught up with Daniel Osborne, Marketing Director APAC at Manhattan Associates, Tom Ferrier, Founder, Greener, and Rob Hango-Zada, Co-Founder & Joint CEO, Shippit to get the inside scoop on a new research report ‘Sustainability in the Australian Retail Supply Chain’ commissioned by Manhattan Associates, Shippit and Greener. This research was run in partnership with both the National Retail Association (NRA) and National Online Retail Association (NORA). Manhattan Associates, Shippit and Greener undertook this exciting research study with the broad goal of looking at the key challenges Australian retailers and their customers face, when it comes to sustainability, and to investigate the associated invisible costs on the environment due to increasing efforts by retailers to get orders out the door faster. Challenges & issues across the industry included: + Split shipments result in more trucks and vans on the road + ROI on Sustainability, how do businesses achieve this + Consolidate Deliveries with smarter technology + Carbon Reduction across the entire supply chain + Placing dollar values / costs on the likes of Packaging, Labour, Transport and more.. Key findings from this research included: + ​​63% said they would pay extra for more environmentally friendly delivery options + ​​60% stated they would be willing to receive deliveries at a later date if it delivered in a more environmentally friendly way + ​​69% of Australians shopping online now prefer home delivery over click and collect or curb-side pick up. + ​​81% said they would prefer to receive their order at a later date if that meant it would arrive as a single consolidated delivery + ​​60% indicated they occasionally to most of the time receive their online orders in multiple shipments + ​​81% of them said that they think this is unsustainable way of delivering online goods For the full conversation push PLAY and tune-in to this amazing discussion with three leading thought leaders from the supply chain and retail industry as they share the background and rational for this project, their approach, and amazing insights into what they learned in the process. This podcast was made in partnership with Manhattan Associates, Shippit and Greener. For more information download your free copy of the final report and findings here: => https://bit.ly/sustainability-in-the-australian-retail-supply-chain For further information about Manhattan Associates, Shippit and Greener visit them via: Manhattan Associates => https://bit.ly/manhattan-assocaites-website Shippit => https://bit.ly/shippit-website Greener => https://bit.ly/greener-website .