The managers vs. workers leverage pendulum is swinging back again. Will management continue investing in IT Skills, or hollow out the IT future? 

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SHOW NOTES:

• Gartner’s Maverick Research group - Stop investing in IT Skills
• StackOverflow’s survey of Emerging Technologies
• Amazon’s head of HR rejects employee petition to work from home
• “Does IT Matter?” (book, 2004, Nicholas Carr)
• Hollowing Out (definition)

WHAT HAPPENS AFTER THE GREAT RESIGNATION AND QUIET QUITTING?

• Economic changes put the leverage back into management’s hands
• Everything gets re-evaluated when budgets get tightened
• Managers look to offload accountability to external sources

HOW TO COMMUNICATE VALUE vs PRODUCTIVITY vs COST SAVINGS

• Many companies look at AI as a 1:1 replacement for tasks and people vs. looking at it to augment people. 
• Companies outsourced IT in the late 1990s and early 2000s, hollowing out IT. Will that become a new trend in the 2020s again? 
• Today’s engineers see things like low-code as not being viable, but see AI as being a way to augment their work (not replace it). 
• Do companies know how to determine what isn’t differentiated vs. requiring creativity or can create differentiation? 
• Workers have had quite a bit of freedom of movement for the last 10+ years. Will that continue into the next decade? How much does the remote-work trend impact this?
• Gartner expects 75% of needed IT roles will go unfulfilled by 2030 (up from 25% in 2023)
• Big companies (e.g. Amazon)  are pushing back on remote-work demands from workers.

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