The final episode of Season 1 features Ted Ross, Chief Information Officer for the City of Los Angeles. His role became more vital than ever during the pandemic, with L.A.’s 4 million residents and 50,000 employees relying on the city’s complex technological operation for support. Ted helped his city navigate the challenge with tech solutions built on principles designed to serve citizens and inspire employees: focus on people, improve lives, and lean into promising innovations. Learn more about your ad choices. Visit megaphone.fm/adchoices