Speech Recognition and Voice Assistant is the new CX | Marco li Mandri on Engati CX
Podcast |
Engati CX
Publisher |
engati
Media Type |
audio
Categories Via RSS |
Technology
Publication Date |
Mar 23, 2021
Episode Duration |
00:10:14

Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

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https://www.linkedin.com/in/marcolimandri/

Marco li Mandri, Principal Product Owner, Conversational AI at ING Analytics talks about some of the opportunities in speech recognition and voice assistant and the challenges in Voice User Interfaces. He also reveals what is the secret weapon for product upselling.

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