Special Report Covid Coffee Chronicles                                                                                                                                                                                                                                                                                 Heroic Hospitality in the Post Covid Era                                                                                                                                                                                                                                                                              Episode 68 Anthem Coffee, Puget Sound WA. https://myanthemcoffee.com/ Welcome to this week's edition of the Covid Coffee Chronicles. We are at Anthem Coffee in Washington State, via phone interview with co-owner Bryan  Reynolds. Had we visited in person, their coffee stores (8 in total) in the Washington State Puget sound area,  our secret shopper style would have put them immediately on our favorites lists. Heroic hospitality and living loud are their motto's, so how did a person with limited business experience eventually end up with eight coffee stores? And how did the adoption of a five year old girl by empty nesters play into this award winning coffee enterprise? What was Brian's coffee experience prior to opening his first coffee store, and what did it have to do with his engagement?  With total family support and an all in philosophy, the question was: play it safe, or take a risk. What is Bryan's answer, and how does this business and life philosophy play into his goals? You will understand why their coffee business is now bouncing back and thriving, and how they are trying to get back to being the “living room” of the community. The Covid-19 pandemic has changed everyone’s plans, but listen to what got this dynamic owner back on the leadership fast track. What is the sweetest sound to the human ear? This week at Anthem we find that out, and how it ties into every customer getting rock-star status. How do you carry out Heroic Hospitality and keep appropriate social distancing guidelines? Well you need to listen, and soak up the pearls of wisdom, along with your java break on this week's episode. This pandemic has caused many business owners to think outside the box. So there are lots of ways to get your Anthem coffee. All their stores are now opening safely, so drop in, for grab and go, or follow our link below to Anthem at your door delivery, you won’t be disappointed. Oh , and in this time of Covid don’t think you can get away with stealing great ideas …..Jerry Seinfeld we are talking to you ! https://www.anthematyourdoor.com/video-intro-page37708090