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Skimming Off the Tips: InstaCart Changes Its Tipping and Pay for App Shoppers
Podcast |
The Bay
Publisher |
KQED
Media Type |
audio
Categories Via RSS |
Daily News
News
Politics
Publication Date |
Feb 20, 2019
Episode Duration |
00:10:53
Lots of gig workers earn tips. So, when InstaCart started paying its full-service shoppers and deliverers on a sliding scale based on how many tips they got, the workers were pissed off. They took to Reddit and Facebook to complain and gained the national media's attention. This month, InstaCart changed how it pays its app workers. It's seen as a victory for gig workers that have been trying to get tech companies to be transparent about how they pay so-called contract workers. Guest: Sam Harnett, tech reporter for KQED

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