Podknife - Rick Nucci, CEO of Guru, on automation and the customer experience by Inside Intercom

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Rick Nucci, CEO of Guru, on automation and the customer experience

Podcast |: Inside Intercom
Publisher |: Intercom
Media Type |: audio
Podknife tags |: Business,; Design,; Interview,; Management & Marketing,; Product Development,; Startups,; Technology
Categories Via RSS |: Business,; Technology
Publication Date |: Apr 22, 2019
Episode Duration |: 00:33:11

This week, we've got a special bonus episode with Rick Nucci, who's founded not just one, but two, successful companies, Boomi and Guru. He speaks with Intercom's Kaitlin Pettersen about the direction of automation trends in the subscription industry, why it's shortsighted to view your support and success teams as cost centers and how knowledge gaps cripple team collaboration as you scale.

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