Shopping and retail rights with Martyn James of Resolver; with the retail sector ever changing, and the end of Debenhams and Arcadia group, what are your rights in store and online? Is your money safe? Childcare support during COVID; Aoife Hamilton of Employers for Childcare discusses the challenges they have faced throughout the pandemic, and what support is still available for parents who are navigating furlough, changes to working hours, or income. What happens to drivers in NI who want to cross the border post Brexit? We hear from the Association of British Insurers, who say drivers here will have to carry a green card if they plan to cross the border. And as the winter weather creeps in, Raymond Gormley Head of Energy at the Consumer Council has some helpful advice on boiler and oil supply 'dos and don'ts.' Email: OnYourBehalf@bbc.co.uk