Podknife - Regaining Control of the Customer Journey - Tobias Buxhoidt of parcelLab by Fashion Is Your Business

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Regaining Control of the Customer Journey - Tobias Buxhoidt of parcelLab

Podcast |: Fashion Is Your Business - a retail technology podcast
Publisher |: MouthMedia Network
Media Type |: audio
Podknife tags |: Business,; Business News,; Fashion & Beauty,; Interview,; Tech News,; Technology
Categories Via RSS |: Arts,; Business News,; Fashion & Beauty,; News,; Tech News
Publication Date |: Feb 09, 2021
Episode Duration |: 00:45:41

The post-sales consumer experience is an area of the customer journey that's overlooked by many retailers. Tobias Buxhoidt, CEO and co-founder of parcelLab, was recently on another Mouthmedia Network show “Retail is Your Business” with Marc Raco and retail expert Rebecca Fitts. Tobias has worked in logistics and warehouse operations for over 20 years and now helps over 500 retailers including Ikea, H&M, Puma, Farfetch, and Nespresso improve their post-sales operations and related consumer experience.

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