Podknife - Recommendations for Banking User Experience - with Tanushree Luke of US Bank by The AI in Business Podcast

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Recommendations for Banking User Experience - with Tanushree Luke of US Bank

Podcast |: The AI in Business Podcast
Publisher |: Daniel Faggella
Media Type |: audio
Podknife tags |: Artificial Intelligence,; Business,; Interview,; Machine Learning,; Tech News,; Technology
Categories Via RSS |: Business,; Management,; Technology
Publication Date |: Jul 29, 2020
Episode Duration |: 00:20:40

Dr. Tanushree Luke, Head of AI at US Bank (USA's 5th largest bank), shares pragmatic opportunities for improving customer experience in banking, by learning from customer interactions. For example: how to prompt users with the right features and services to predict needs and solve problems more effortlessly. Dr. Luke earned her Ph.D. in Theoretical/Mathematical Physics and MS in Physics and Applied Engineering from George Mason University. Previously she served as the Head of Predictive AI and Machine Learning for Capital One's Conversational AI Platform. Dr. Luke also served as Technical Lead for the Department of Defense/DARPA Network Defense Program and held leadership roles at companies supporting the Department of Homeland Security and the Department of Energy. Want to learn more about AI opportunities in banking? Download Emerj's AI in Banking Cheat Sheet: emerj.com/cs1

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