Live radio requires a lot of effort at the best of times - more so when you're dealing with sensitive issues, vulnerable contributors and medical advice. We find out how the team behind BBC Radio 1's The Surgery put the show together and deal with a wide range of medical issues from callers, especially mental health problems. In this podcast you'll learn about: - specialist production and presenting skills - the processes in place to protect callers - the issues around offering advice - the duty of care towards listeners "It is really hard, I'm not going to lie. I don't think it would be fair to say it's easy to present a show of such a sensitive nature."– Gemma Cairney The BBC Academy's Jas Rao spoke to the team: presenter Gemma Cairney (above, left), resident GP and co-host Dr Radha (above, right) - formerly of Channel 4's The Sex Education Show and BBC Three's Make My Body Younger - and producer Becky Griesdale-Sherry, a former producer of the Vanessa Feltz phone-in show on BBC Radio London. Find out more about BBC Academy: Website – www.bbc.co.uk/academy Facebook – www.facebook.com/bbcacademy Twitter – www.twitter.com/bbcacademy