This episode currently has no reviews.
Submit Reviewhttps://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://blog.engati.com/ | Subscribe now.
Neal Schaffer, Author - The Age of Influence, talks about personalization, the AI way on Engati CX. He says engaging with your audience is really important and ensuring that it gets you followers, companies should analyse why people are engaging and work more on that. He also says that chatbots are a great tool and if you train it right it can answer 99% of the questions. You wanna make sure you provide answers or just transfer to an agent.
f you like the video, please subscribe to the channel, so we could keep producing more content like this!
Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/
https://www.engati.com/glossary/live-chat-agent
https://www.engati.com/glossary/live-chat-support
https://www.engati.com/glossary/live-chat-integrations https://www.engati.com/live-chat
#NealSchaffer #EngatiCX #Personalisation
This episode currently has no reviews.
Submit ReviewThis episode could use a review! Have anything to say about it? Share your thoughts using the button below.
Submit Review