Podknife - Pbs037_How Budtenders can Upsell & Cross-Sell by Periodic Effects: Cannabis Science Podcast

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Pbs037_How Budtenders can Upsell & Cross-Sell

Podcast |: Periodic Effects: Cannabis Science Podcast
Publisher |: Wayne Schwind
Media Type |: audio
Podknife tags |: Business,; Interview,; Management & Marketing,; Marijuana,; Science & Medicine
Categories Via RSS |: Education,; Health & Fitness,; Medicine
Publication Date |: Sep 17, 2019
Episode Duration |: 00:21:15

Budtenders have a duty to help customers find the cannabis products that meet their wants & needs. Getting your customer to try several products is ideal, but sometimes upselling & cross-selling can feel uncomfortable. We’ll dive more deeply into the psychology of when, how, and why to upsell in the dispensary, including a good set of considerations before you upsell, how to incentivize buyers to add purchases through science-backed tactics, and tips for when to avoid upselling to the wrong customers.

One Article Discussed [1] “How to Upsell and Cross-Sell in Retail” from Vend HQ

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