The healthcare industry must embrace technology faster to keep up with the growing and aging population. In this episode, Venkatgiri “Giri” Vandali, President of Healthcare and Life Sciences at Firstsource, discusses the pivotal role of technology in transforming the healthcare industry. He shares his journey from major tech companies to leading healthcare initiatives at Firstsource, focusing on data-driven solutions to enhance efficiency and effectiveness. Giri highlights the importance of addressing late payment interest, which can erode trust and compromise patient care, and explores the rise of telehealth and remote monitoring, accelerated by COVID-19. He also emphasizes the need for innovation and urges healthcare professionals to quickly adopt technology to meet the growing demands of an aging population. Tune in and learn how technology is shaping the future of healthcare, the importance of addressing inefficiencies, and why adaptability is key in the evolving healthcare landscape! Resources:  Connect and follow Venkatgiri Vandali on LinkedIn. Discover more about Firstsource on their LinkedIn and website.