We’re joined this week by Zac Wilson, Manager of eCommerce at Raley’s. Zac shares his experience launching eCommerce, what were the biggest challenges and how grocers can set themselves up for success.Everything from marketplaces to dark stores, we consider what innovations and solutions will best serve grocers and their shoppers. But in light of an ever changing retail landscape, Zac emphasizes, “remember why we're doing the business and who comes first, it's the customer, you have to center everything around your customer, your clientele and the areas in which you operate in.”Tune in now for the full interview with Zac!Interested in learning more about the value of grocery eCommerce? You might like these resources:

Understanding the Online Grocery Shopper (Blog): https://www.mercatus.com/blog/understanding-online-grocery-shopper-behavior/4 keys to eCommerce success (Blog): https://www.mercatus.com/blog/4-keys-to-ecommerce-success/The risk in outsourcing your grocery eCommerce (Blog): https://www.mercatus.com/blog/equity-investment-report-highlights-the-risk-in-outsourcing-your-grocery-ecommerce/ (edited) 

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