Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Colleen Byers, Mediator & Negotiation Strategist, discusses the importance of facilitating difficult conversations to keep good relationships both at work and at home.  Follow Colleen on LinkedIn https://www.linkedin.com/in/colleenbyersconflictresolution/ byersmediation.com https://www.byersmediation.com/ Colleen references the phrase, "Why shouldn't they agree with us" which she first heard from Michael Reddington, who is a frequent guest on this podcast. To learn more about Michael Reddington's work, you can go to the episodes where he was a guest, which are the following: The Disciplined Listening Method With Michael Reddington https://podcasts.apple.com/lb/podcast/the-disciplined-listening-method-with-michael-reddington/id1101679010?i=1000556393229 Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1