In this episode, Heather interviews Nick Boulas, Director of Leadership Development at BBL Hospitality. Nick has been in the hospitality industry for over 40 years and is now the Director of Leadership Development with BBL Hospitality for over 22 hotels and 15 restaurants. Nick Boulas is originally from Horseheads, NY, where he grew up in the Greek diner business. He then went on to study Hospitality Management at Niagara University. 

Nick has been on a mission for the last 20 years to improve workplace culture by working with individuals and teams to bring about positive change. He believes in caring leadership and works to develop his employees into the best leaders they can be.

Key Takeaways:

• Surround yourself with family and friends that understand your devotion to your team members.
• Always be on the lookout for potential leaders in development.
• Look for the greatness in your current employees.
• Honesty and transparency will always lead to more meaningful results.
• Making others feel great will make you feel great in return. Gratitude becomes a ripple effect.