If The Office were a puppy, director Ken Kwapis would be “the country vet that birthed it” (according to Greg Daniels, at least). Ken speaks on the decisions he made that let the audience feel like they were catching the action on screen by accident, how no one was allowed on set while filming the first few episodes - not even hair and make-up - and the moment he knew that Phyllis just belonged in a paper company.

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