Take five minutes to talk financial services with Kathleen and you to will become enthusiastic about improving the financial lives of your customer. Kathleen Pearce-Gilmore, or KPG to her friends, is exactly what one would want in a customer advocate. She has made it her mission to focus on consumers and look for ways to both educate and make it easier for them to manage their finances. She continuously pounds-the-drums on this topic in her role as VP & GM Credit Americas for PayPal.