In this episode, Laura sits down with Jim Laughman, President of PerformCare & ID/DD Solutions at AmeriHealth Caritas, who sheds light on the challenges of managing healthcare amidst the financial struggles that many people face today. Jim discusses how these economic barriers can prevent individuals from seeking much-needed mental health treatment. He also underscores the importance of maintaining face-to-face interactions in healthcare, even as AI and telehealth technologies continue to evolve, to ensure effective and personalized care.