Bethany Lacina is an associate professor of political science at the University of Rochester and she took a dive into "Star Wars Twitter" to get a better understanding of fandom and why it's so toxic.  She looked at the vitriol surround Kelly Marie Tran and wrote "How common is such harassment? In my research, I have investigated this phenomenon on Twitter, where offensive language and hate speech have a modest but clear presence — not because of automated accounts (“bots”) but because of humans.