We all know that getting culture right is an absolute must at any organization. But sometimes the stakes are higher than just a potential loss of motivation or high turnover. For example, when poor work cultures intersect with poor safety cultures, lives can be at risk. In episode 164 of HR Works Podcast, we talk about the space shuttle Columbia disaster, a fatal incident in the U.S. space program. On February 1, 2003, the space shuttle exploded as it reentered the atmosphere, killing all seven crew members. After an investigation, the Columbia Accident Investigation Board (CAIB) found that NASA’s organizational culture was as much to blame for the explosion as technical difficulties. Today’s guest is Dr. Phillip Meade, co-owner and COO of Gallaher Edge. Dr. Meade is also co-author of the upcoming book, The Missing Links: Launching a High Performing Company Culture, which is set in the aftermath of the Columbia shuttle disaster.