Hosts: Steve Boese, Trish McFarlane Guest: Dr. Anthony Orsini, Neonatologist and Founder of The Orsini Way This episode of Happy Hour is made possible by Workhuman®, now introducing Moodtracker™, a FREE modern Voice of the Employee tool built by data scientists, making it fast, easy, and actionable to get to the heart of organizational issues. Learn more at workhuman.com/moodtracker This episode of the HR Happy Hour is sponsored by Paychex, one of the leading providers of HR, payroll, retirement, and insurance solutions for businesses of all sizes. While 2020 has challenged HR leaders like never before, they continue to play an important strategic role in their organizations. The fourth annual 2020 Paychex Pulse of HR Survey provides an in-depth look at how HR professionals are contributing to the success of the companies they serve, go to paychex.com/pulse2020 today to download your copy of the 2020 Paychex Pulse of HR Survey report. This week on the HR Happy Hour Show, we were joined by Dr. Tony Orsini, to talk about how to improve how we handle difficult conversations in the workplace. Dr. Orsini takes his years of experience as an ICU doctor who often has to communicate difficult news to patients and families and applies it to the many difficult conversations we have to have at work. Tony shared some of his tips and recommendations for HR and other business leaders to make these conversations better and more effective.  This was a really interesting show, thanks to Tony for joining us! Learn more at The Orsini Way Remember to subscribe to the HR Happy Hour wherever you get your podcasts