Shannon is set to become an ordained minister—but she has always struggled with public speaking. Here’s the thing: She’s fine in front of large gatherings. In smaller gatherings, however, she mentally “freezes up” and rambles until she regains her train of thought. As Shannon prepares to start interacting with a congregation, Courtney Martin sits her down with former How To! host Charles Duhigg, author of Supercommunicators: How to Unlock the Secret Language of Connection. Charles gives Shannon the tools to understand others and be understood herself.   If you liked this episode check out: How To Speak Up So Others Listen Do you have a problem that needs solving? Send us a note at howto@slate.com or leave us a voicemail at 646-495-4001 and we might have you on the show. Subscribe for free on Apple, Spotify or wherever you listen. How To’s executive producer is Derek John. Joel Meyer is our senior editor/producer. The show is produced by Rosemary Belson and Kevin Bendis.  Slate Plus members get bonus segments and ad-free podcast feeds. Sign up now at slate.com/howtoplus. Learn more about your ad choices. Visit megaphone.fm/adchoices