Podknife - How To Delight Customers And Retain Top Employees With Jason Bradshaw by The Successful Pitch with John Livesay

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How To Delight Customers And Retain Top Employees With Jason Bradshaw

Podcast |: The Successful Pitch with John Livesay
Publisher |: The Successful Pitch
Media Type |: audio
Podknife tags |: Business,; Communication,; Entrepreneurship,; Interview,; Investing,; Public Speaking,; Self-Help,; Venture Capital
Categories Via RSS |: Business,; Entrepreneurship,; Investing,; Management
Publication Date |: Oct 13, 2021
Episode Duration |: 00:30:20

When it comes to business, the customer is always right. Sounds obvious but putting this into practice is a lot harder than it seems, especially when we direct it to employees, also known as the company’s first customer. Joining John Livesay in this episode is Jason Bradshaw, a global guru on customer service and author of It’s All About CEX! The Essential Guide to Customer & Employee Experience. Jason shares how putting customers and employees first ultimately leads to greater returns and better employee retention. Doing business is not just about selling a product; it’s about the experience.

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John Livesay, The Pitch Whisperer

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