Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, John Dieffenbach, The Sherlock of Negotiations, A 30+ year veteran at Ernst and Young (EY), shares his best kept secrets on how to negotiate like a pro. You'll learn: Experience is your best weapon.  Challenges with internal and external people. Awareness of the science of emotion. Elements to look for. We discuss: Changes over the last decade. Science of Psychology. ZOPA- Zone Of Possible Agreements. Your reputation starts the negotiation even before you enter the room. Be careful what you put on social media, people can research you. How to level the playing field with a difficult opponent. Find the key drivers of negotiation. How to influence your opponent. Follow John Dieffenbach on LinkedIn https://www.linkedin.com/in/john-dieffenbach-00a2861/ Running The Room website https://runningtheroom.com/ Psychology, Society and the Development of the Adversarial Posture https://kb.osu.edu/bitstream/handle/1811/79838/OSJDR_V7N2_261.pdf?sequence=1 Kwame Christian With John Dieffencbach.