In this engaging episode of "Negotiate Anything," host Kwame Christian sits down with Brandin Bursa, an account manager in the HVAC and refrigeration industry, and long-time friend from Tiffin, Ohio. Brandin shares his unique journey from reading "How to Win Friends and Influence People," to working with Dale Carnegie, and now supporting a vast network of members in the H VAC industry. Together, they delve into the power of intentionality in communication, the importance of empathy, and practical techniques for fostering connections in any industry. Listen in as they explore how mastering negotiation and effective communication can transform not just your professional life, but personal relationships as well. In This Episode, We Will Cover: - Brandin Bursa's transition from for-profit to nonprofit sectors and his current role in H VAC industry. - The foundational principles from Dale Carnegie’s teachings and their application in modern-day networking. - Practical conversation techniques to bridge gaps and build meaningful relationships