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How IVR Design Can Help Us Improve VUI with Maria Spyropoulou, Speech Systems Analyst at Eckoh
Podcast |
Inside VOICE
Publisher |
VOICE
Media Type |
audio
Podknife tags |
Interview
Technology
Voice
Categories Via RSS |
Technology
Publication Date |
May 15, 2020
Episode Duration |
00:26:45

Maria Spyropoulou is a Speech Systems Analyst at Eckoh and has studied language and linguistics for a long time. She suggests that an IVR system is just like any other speech-enabled application and that they have a great advantage over Alexa Skills/ Google Actions. She shares with us the lessons she's learned the hard way from designing IVR systems and how it can help VUI.

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