Four years ago, Karen Millsap’s husband was shot and killed in the gym they co-owned. There was no warning. No response manual. What followed was a time of immense hardship, struggle, and reinvention. Karen joins us to talk about the importance of creating a psychologically safe work environment and the importance of building a culture of empathy and compassion. She offers ways you can ready your company to respond to even the toughest of life experiences. Learn more about your ad choices. Visit megaphone.fm/adchoices