Dr. Bob dials up Dr. Donald Berwick for a big-picture discussion about improving healthcare – generally, and as it relates to COVID. Don talks about the origins of the patient safety movement, his time running the Centers for Medicare & Medicaid Services during the passage and implementation of the Affordable Care Act, and what lessons he's taking away from the pandemic. Plus, how to tackle the longstanding inequities in health care – and beyond – in America.

Follow Dr. Bob on Twitter @Bob_Wachter and check out In the Bubble’s new Twitter account @inthebubblepod.

Follow Don Berwick on Twitter @donberwick. 

Keep up with Andy in D.C. on Twitter @ASlavitt and Instagram @andyslavitt.

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Check out these resources from today’s episode: 

• Keep up with all the work being done at the Institute for Healthcare Improvement (IHI) at their website: http://www.ihi.org/ 
• Check out the book Don mentioned, The Health Gap by Michael Marmot: https://www.bloomsbury.com/us/the-health-gap-9781632860781/
• Learn more about the Swiss Cheese Model of pandemic defense: swiss-cheese-infection-mackay.html">https://www.nytimes.com/2020/12/05/health/coronavirus-swiss-cheese-infection-mackay.html 
• Read the 1999 Institute of Medicine report on medical mistakes that Bob mentions in today’s episode: report-brief.pdf">https://www.nap.edu/resource/9728/To-Err-is-Human-1999--report-brief.pdf 
• Watch Don’s full 2012 Harvard Medical School commencement speech: https://youtu.be/wmEbO58chac 
• Learn more about Dr. Bob Wachter and the UCSF Department of Medicine here: https://medicine.ucsf.edu/ 

To follow along with a transcript and/or take notes for friends and family, go to www.lemonadamedia.com/show/in-the-bubble shortly after the air date.

Stay up to date with us on Twitter, Facebook, and Instagram at @LemonadaMedia. For additional resources, information, and a transcript of the episode, visit lemonadamedia.com.

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