In this episode we discuss providing the best library service for your LGBTQ community with our guest Joel A. Nichols. Joel is the author of the winner in this year's "Public Libraries" magazine feature article contest, for the article "Serving All Families in a Queer and Genderqueer Way," which you can read at www.publiclibrariesonline.org. He is an administrator for data strategy and evaluation in the Strategic Initiatives Department at the Free Library of Philadelphia, where he previously worked as a children's librarian and branch manager and the author of "Teaching Internet Basics - The Can-Do Guide" and "I-Pads in the Library" both published by Libraries Unlimited.