The National Speakers Association's (@nsaspeaker) podcast, Voices of Experience (#NSAVOE ), welcomes a new host for 2019-2020--technology strategist and futurist Crystal Washington, CSP (@cryswashington).    The New York Times has called Peter Shankman (@petershankman) “a rockstar who knows everything about social media and then some.” He is a five-times best selling author, entrepreneur and corporate keynote speaker, focusing on customer service and the new and emerging customer and neurotatypical economy. On this episode of VOE, Peter shares what professional speakers should know about the business of the future.   Michelle Villalobos, CSP, (@mivi) has been an accomplished speaker for over a decade, with a variety of programs and speeches around personal branding, business alignment, personal empowerment, and business growth. Michelle Villalobos was named one of the Miami’s top 20 under 40 for founding the Women’s Success Summit, Miami’s largest conference for entrepreneurial women. Michelle is a member of the National Speakers Association's Million Dollar Speakers Group and shares what steps speakers should take to build a seven-figure business backend with coaching and retreats.   Anna Liotta, CSP (@annaliotta) is an award-winning speaker, business consultant, and author on generational diversity, inclusion, sales, and leadership. As the new president of the National Speakers Association, she shares her background and the direction of the organization for 2019-2020.     Learn more about your ad choices. Visit megaphone.fm/adchoices