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Exemplary Patient Experience at Children’s Mercy

Podcast |: Becker's Healthcare Podcast
Publisher |: Becker's Healthcare
Media Type |: audio
Podknife tags |: Business,; Health,; Interview,; Public Health,; Science & Medicine,; Society & Culture
Categories Via RSS |: Business,; Business News,; Health & Fitness,; Management,; Medicine,; News
Publication Date |: May 22, 2023
Episode Duration |: 00:28:47

In this episode, we are joined by Mandy Riemer, Manager of Patient Experience at Children’s Mercy, and Evan Sheaff, AVP of Customer Strategy at NRC Health, to discuss how Children's Mercy is finding out what patients want most, what key trends they are seeing in patient experience, where overburdened clinicians and staff can focus on personal connections and a lot more.

This episode is sponsored by NRC Health.

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