In this episode, I sit down with ServiceNow Head of Scaled Learning Thomas Igeme to discuss his career and thoughts personalizing at scale. Some of the areas we explore include: How his career path took him from entrepreneur to researcher to HR How his experience as a Researcher at Stanford prepare him to track trends and separate hype from substance How his immersion in sales approaches at LinkedIn shaped his ability to articulate a business case and influence Personalization at scale, and why it shouldn’t scare you What allyship means today