Nicki Cole is a top-notch executive who has a reputation for solving the most taxing tech challenges, and she does it with an energy that makes innovation look easy. She is the Vice President of Technology at H&R Block and lynchpin of its most critical initiatives in recent history. As a professional solutions engineer, leading her team through complex situations is all in a day’s work. But it's a role made easier when empowerment and attitude unite, maximizing gains for everyone. Extra innings with Nicki Cole: https://youtu.be/Z27FqXbsmU4Website: https://www.hrblock.com/