In this episode of The Forum Podcast, Dr. Kenneth Nowack (Envisia Learning, Inc.) dives into new research on how to measure and change a key aspect of an effective company and team culture: interpersonal trust and psychological safety.

Dr. Nowack presents the latest neuroscience research around interpersonal trust and its relationship to the hormone oxytocin that provides insight about the biological survival roots of unconscious bias and in-group bias. Finally, Dr. Nowack will explore the link between high-trust teams with important employee outcomes such as retention, engagement, reduced job burnout, and well-being.

Learning Outcomes

• Explain the association between empathy, trust, in-group bias and the hormone oxytocin
• Describe the two foundational components of high-trust/high-performance teams
• Identify four key contributors to interpersonal trust and psychological safety

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