Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

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Kia Puhm, Founder and CEO DesiredPath tells us why is it essential for businesses to consider moving to a SaaS model. She also tells us how effective our digital tools are nowadays and especially how chatbots and live chat assist in building customer relationships.

Talk to Kia- LinkedIn - https://www.linkedin.com/in/kiapuhm/ Twitter - https://twitter.com/kiapuhm Website- http://www.thedesiredpath.com/ 

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

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