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Can Google teach us empathy?
Publisher |
ABC Podcasts
Media Type |
audio
Categories Via RSS
Publication Date |
Feb 28, 2021
Episode Duration |
00:25:11
Founder of Google's Empathy Lab, Danielle Krettek, believes that using empathy at work results in happier staff, and greater productivity. Minter Dial, author of Heartificial Empathy thinks it might even help you fall in love! Empathy has become the business world’s new secret sauce – but can it be taught to a chat bot?   Producer: Maria Tickle

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