Podknife - Empathizing with customers - Annette Franz on Engati CX by Engati CX

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Empathizing with customers - Annette Franz on Engati CX

Podcast |: Engati CX
Publisher |: engati
Media Type |: audio
Podknife tags |: Artificial Intelligence,; Business,; Interview,; Technology
Categories Via RSS |: Technology
Publication Date |: May 31, 2020
Episode Duration |: 00:17:47

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/episode/6FRy6BPK1jIKADIOBWiCNg Blog link: https://blog.engati.com/ | Subscribe now.

Annette Franz, Founder and CEO of CX Journey Inc. talks about Customer Understanding on Engati CX. She says technology is not experienced, its about emotion, interaction therefore we cannot throw tech to solve people's problems - it has to be a facilitator.

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

https://www.engati.com/blog/facebook-messenger-chatbot

#AnneteFranz #EmpathizingWithCustomers #EngatiCX

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